Order Cancellation Policy

A customer may request cancellation before dispatch by contacting us with the order number. Once an order has been dispatched, it cannot be cancelled and any eligible request will be handled under the Return and Refund Policy.

If Vatsa Enterprises cancels an order because of non-availability, pricing error, failed verification or another valid operational reason, any captured prepaid amount will be refunded to the original payment method. A payment acknowledgement does not by itself constitute order acceptance.